Commercial Lines Account Manager
The Commercial Lines Account Manager plays a critical role in supporting and managing complex commercial lines accounts, with a focus on building, maintaining, and expanding relationships with key clients. This position ensures exceptional service delivery while driving client satisfaction through proactive and innovative communication strategies.

Key Responsibilities:

• Serve as the primary contact for assigned accounts, managing all client relations and support services.
• Collaborate with producers and marketing teams to enhance client development, service quality, and sales opportunities.
• Analyze client exposures and provide tailored recommendations for risk management, insurance coverage, and carrier selection.
• Design competitive insurance programs, presenting multiple options for client consideration.
• Negotiate favorable quotes with insurance carriers and bind commercial lines coverage within authorized limits.
• Proactively manage policy expiration lists to ensure timely renewals and maximize client retention.
• Prepare and execute policy renewal inquiries, recommending appropriate coverage enhancements.
• Process client requests and promote additional or improved coverage using effective sales techniques.
• Contribute to the development of departmental policies and procedures.
• Stay informed about rates, forms, and coverage changes through bulletins and circulars, ensuring all manuals and rating systems are up to date.

Education and Experience:

• Bachelor's degree or equivalent combination of education and experience.
• Minimum of 5 years of experience in an insurance agency or carrier environment.
• Active Property and Casualty License, including completion of required continuing education (CEUs).
• Professional designations such as CPCU, CIC, or ARM are strongly preferred.

All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance. For unincorporated Los Angeles county, to the extent our customers require a background check for certain positions, the Company faces a significant risk to its business operations and business reputation unless a review of criminal history is conducted for those specific job positions.